Responsible Lending
Here at Flex, we understand our customers needs. All of our practices are strictly in line with the Consumer Credit Act 1984.
We insist on this from both a legal and moral point of view. We like our customers to feel valued and to appreciate that, most of all, we are here to help you.
We pride ourselves on offering you the best products, that we feel are going to help you, whatever your current situation.
In the unusual situation that any or all of our products would not be beneficial to you, we will advise you of this.
Payday loans are not for everybody. If you find yourself in the same situation every month, consistently incurring charges from your bank and being unable to meet payments, a payday loan is not for you. Payday loans typically help with a problematic month where you may have incurred an unexpected expense or simply outspent your means.
If you feel that we have done anything which has not been helpful to you, or which has not been in your best interests in any way, please let us know by email at customer.services@flex-loans.co.uk.